American Family, NBC Universal, CBS Radio and a major online destination join forces in an unprecedented marketing campaign

Madison, Wis. (Sept. 11, 2009) — American Family Insurance along with media partners NBC Universal, MSN and CBS Radio/Katz Advantage will launch an unprecedented fall marketing campaign, integrating entertainment and education to engage consumers with the brand, its products and its agents as uniquely suited to help families protect the things they love.

The campaign brings advertising integration with an original NBC Universal Digital Studio series "In Gayle We Trust," expert personal finance advice on and an engaging CBS Radio promotion, all aligned by a similar theme emphasizing American Family Insurance agents' role as trusted advisers. Individual Web sites are digitally linked and provide an American Family agent locator tool.

The multi-platform strategy was developed in conjunction with Mindshare, who led the execution of this effort across all media partners, to supplement American Family Insurance's "The Family You Choose" TV, print and online advertising rotation.

"American Family's uniquely integrated marketing campaign uses the distinctive and critical capability of each media partner to engage our customers and prospects, bringing to life our brand proposition," said Lisa Bacus, vice president of marketing for American Family Insurance, the 14th -largest property and casualty insurance company in the United States.

"The issues conveyed throughout this campaign are on the minds of many of our customers and prospective customers," said Telisa Yancy, American Family Insurance advertising director. "We are enabling them to acknowledge and celebrate the things that matter most in their lives, and to learn ways to protect and strengthen their families, financial situations and communities.

"Taken as a whole, the campaign augments our existing media investment with storylines and content that hit home on some level with just about any consumer."

Campaign Specifics

This campaign builds on the effectiveness of individual media partners by integrating them with a theme that naturally draws consumers from one to the next. All three campaign elements launch on September 15, 2009.

NBC Universal introduces an original 10-week digital series "In Gayle We Trust," written by Brent Forrester (NBC's "The Office"), centering on the lives of the fictional townspeople of Maple Grove. Insurance agent Gayle Evans, played by Elisa Donovan ("Clueless," "Beverly Hills 90210," "Sabrina The Teenage Witch"), is the centerpiece of the town, serving as the sounding board, guru and trusted adviser among the town's idiosyncratic clientele.

In addition to the episodes, NBC Universal will be creating deep interactive experiences that allow viewers to immerse themselves in online gaming and interactive maps tied directly to the series content.

The comedic short stories, produced by NBC Universal Digital Studio in association with Mindshare Entertainment, will be promoted on-air on NBC and USA Network, as well as NBC Universal's significant digital and mobile platforms, all major video-on demand platforms and social networks. Sample video and information for the news media are available at

Building a Brighter offers families straightforward and trusted personal finance advice reinforcing American Family Insurance's position as a trusted adviser for families seeking a brighter future. Featuring MSN's Liz Weston, the most-read personal finance columnist on the Web, offers video shorts, tips sheets, a blog and interactive tools to help families address today's personal finance challenges.

Families can submit a video audition to win an in-home visit by Weston, who will develop a personalized financial plan to meet their unique needs.

A supporting three-week "Family You Choose" radio promotion will be hosted by CBS Radio/Katz Advantage on 140 stations, encouraging local listeners to share thanks with members of their "extended family" that make their lives better. Listeners can go to to vote for one lucky winner to receive a VIP trip to New York City.

All the individual media partner elements are digitally linked and provide an American Family Insurance agent locator tool. These sites also feature the capacity for consumers to engage with American Family through the use of interactive tools without leaving the portal. They also link to an updated site offering new interactive information and quoting tools.

"We're excited to see American Family Insurance leverage our history of storytelling and broad distribution across all manner of digital platforms to create this ground-breaking original comedy," adds Cameron Death, vice president, NBC Universal Digital Studio.  "American Family's deep insights about the brand and their consumers truly shaped a story that our viewers will love.  We often talk about how different media partners can collaborate across the overall marketing ecosystem -- American Family made it happen by bringing all the partners, traditional creatives, agency and brand leadership to the table from the outset."

"Innovative, integrated campaigns like this are necessary to truly reach consumers in their daily lives today," said David Lang, North American President of Mindshare Entertainment.  "They allow us to tell the full brand story, and then engage consumers in key aspects of the brand further through entertainment and education."

American Family Insurance's marketing and advertising is an extension of the company's mission statement: "To be the most trusted and valued service-driven insurance company." The company markets its products through exclusive agents who get to know their customers' individual needs and evolving life circumstances.

Based in Madison, Wis., American Family Insurance offers auto, homeowners, life, health, commercial and farm/ranch insurance in 19 states. American Family ranks 388th on the Fortune 500 list and is the nation's third-largest mutual property/casualty insurance company.

Based in Madison, Wis., American Family Insurance offers auto insurance, homeowners insurance, life insurance, health insurance, business and farm/ranch insurance in 19 states. American Family insurance is the nationís third-largest mutual property/casualty insurance company and ranks 388th on the Fortune 500 list. Web:; Facebook:; Twitter: