About Agency Careers

Company Support

Agents are our connection to our customers, and we’re committed to helping you succeed. We offer continuous training to help you improve your sales skills and product knowledge.


Before opening the doors to your agency, you'll receive industry-leading training from our award-winning Education Department. After training, you’ll work closely with your agency sales manager to hone and enhance your skills and launch a successful business.

Our agent training program provides a performance-based learning experience centered on the American Family sales process. A blend of learning, practice and real-world application, it combines current technologies and tried-and-true techniques to provide a complete learning experience.

New agents engage in a variety of learning opportunities, including:

  • Classroom interaction
  • Virtual customer simulations
  • Role-play
  • Online coursework
  • Management coaching
  • "Day-in-the-Life" simulated environments

Financial Support

In addition, we offer a generous finance plan, subject to qualification, which provides an advance on future commissions while you’re getting started.

Technical Support

Our staff of experienced underwriters, claims professionals and services personnel are available to help you, and the company provides you with the technical tools you need along with excellent technical support.