Career Resources

Career Resources

Follow Our Lead to Get Your Job Search Off to a Great Start.

Before you apply for a position, make a small but important investment in your future—take the time to write a resumé that clearly communicates what you have to offer. Your resumé should be tailored to the position for which you're applying. In particular, stress your qualifications related directly to the job posting.

Keep in mind that a resumé should let us know who you are—your education, experience, skills, abilities and achievements. Think of it as a written sales presentation about you. It's intended to quickly give us a sense of your skills—and to share the story of where you've been and where you're going.

Staffing specialists use your resumé to determine how your background compares with the needs of the position they're filling, as well as what strengths you have to offer compared with other candidates.

Your resumé should be organized and easy to read and understand. Above all, grammar and spelling should be perfect.

Elements to Include in Your Resumé:

Personal Data
  • Name
  • Address
  • Phone number
  • Email address

Employment Objective An optional statement indicating what position you are seeking and how your background suits that position.

Work Experience List your current position first and work back in time.

  • Job title
  • Employer
  • Dates of employment (month and year)
  • Description of your duties and responsibilities
  • Professional achievements

Education List your formal education, including degrees and certificates. Also be sure to list any courses you've taken since leaving school that are related to the position you're seeking.


  • Typing/keyboard words per minute
  • Knowledge of equipment operation (Can you drive a forklift? Pilot a helicopter? Or most complex of all, un-jam a copier?)
  • Software proficiencies, especially those related to the job you're seeking

Professional Affiliations & Achievements

  • Memberships in professional organizations
  • Job-related extracurricular activities
  • Job-related certifications
  • Volunteer work and activities related to the position you're seeking

Please remember that this resumé format is only an example of a style you might use. There are many others and you may choose any that you like.

You should also know that American Family Insurance, like many employers, strongly prefers to receive resumés electronically rather than in paper form. This can actually save you time and money as well—no need to spend hours formatting your resumé and no need to spend your hard-earned cash getting it printed and mailed. Just be sure it's clear, concise, truthful and accurate (and don't forget to spell-check).

Cover Letter Tips

A good resumé and a good cover letter should go hand-in-hand. Before you apply for a position (with us or with any employer), it's a good idea to take some time to write a cover letter that effectively introduces you and outlines the information contained in your resumé.

Keep in mind that a letter of application or cover letter is the first introduction you make to the hiring professionals at American Family or any company with which you seek employment. As such, it represents their first impression of you.

The words and style you choose should reflect you and your personality. Most importantly, they should highlight your background and work experiences.

Elements to include in your cover letter:

  • Identify the position(s) for which you are applying. Be sure to cite the Job ID(s) printed on the posting so we can match your application materials with the right opportunity.
  • Highlight your work background, experiences and achievements.
  • Describe how you meet the qualifications of the position.
  • Keep your letter brief—approximately 3-4 paragraphs.