How Do I Report a Claim?

In your time of need, American Family is ready to help restore your dreams. To initiate a claim, use one of these convenient options.

For an Auto, Home or Business Insurance Claim

When filing a claim, please be prepared to provide the following:

  • Your name, address and phone number
  • American Family Insurance policy number
  • Date and time of your loss
  • Brief description of what happened
  • Insurance and contact information for others involved

For a Life Insurance Claim

Please have available the following information about the insured:

  • First and last name
  • Date of birth
  • State of residence
  • Life insurance policy number

After you've filed a life insurance claim and all of the necessary forms (death certificate, W-9, etc.) have been received, American Family Life Insurance Company will process the claim.

For a Health Insurance Claim

If you are unsure whether to file a claim, contact your American Family Insurance agent for assistance.

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